Yuzu Spa Rush support

On your iPhone. The game doesn't use an account, so it keeps your spa, coins, golden yuzus and gear on the phone itself. Deleting the game deletes your progress, and Settings → Reset progress starts again from the beginning.

Purchases arrive as soon as the App Store confirms them. Check you're online and open the game again: the App Store sends any purchase that hasn't arrived yet. If a family organiser has to approve it (Ask to Buy), it arrives once they do.

Still missing? Email me with the date and which pack, and I'll help.

Golden yuzu packs and the starter pack are used up when you buy them, so Apple can't restore them on another device. The shop's Restore button brings back anything bought once for good.

Apple handles every App Store payment, so refunds are requested from Apple at reportaproblem.apple.com.

Closing the game in the middle of a zombie night counts as losing that night, the same as the spa falling: a heart is spent and the night starts again. It keeps the nights fair for everyone on the weekly rankings. Hearts come back with time.

Sign in to Game Center to take part. The rankings count the guests you serve each week, and your place earns golden yuzus, with crates for the top places. The Rankings screen in the game shows the full table of rewards.

The game shows them before you open or buy a crate (the Odds button in the shop), and they're on the crate odds page.

Golden yuzus can be bought with real money. On your child's iPhone you can turn off in-app purchases, or require your permission, in Settings → Screen Time → Content & Privacy Restrictions. With Family Sharing, Ask to Buy sends every purchase to you to approve first. Everything in the game can also be earned by playing.

Thank you! In the game, open Settings → Report a bug: your email app opens with a picture of the game and the details I need, and you add what happened. Or tell me on the Discord (Yuzu Spa Rush section).